Refund policy
We do not offer returns or refunds unless:
- The item received is damaged.
- You have received the wrong item(s).
Damaged Items
If you receive a damaged item, please contact us immediately at rizqa.clothing@gmail.com within 7 days of receiving your order. To process your claim, we may require photos or additional information about the damage. Once your claim is verified, we will provide instructions on how to return the item for a replacement or issue a refund.
Wrong Items Received
If you receive an incorrect item, please contact us within 7 days of receiving your order. We will arrange for the correct item to be shipped to you as soon as possible. In some cases, we may request the incorrect item to be returned to us before sending the replacement.
Contact Us
If you have any questions about our refund policy, please contact us at rizqa.clothing@gmail.com.
Policy Changes
We reserve the right to update or modify this refund policy at any time without prior notice. Changes will be effective immediately upon posting to our website.
Thank you for shopping with Rizqa Clothing. We appreciate your understanding of our refund policy.